Privacy Policy | Boxora Containers

Boxora Containers LLC ("Boxora," "we," "us," or "our") operates the website at https://boxoracontainers.com(the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site or placing an order with us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide

Account data: name, email address, password (hashed), and optional profile details when you create an account.
Order & quote data: billing and shipping address, phone number, company name, and container specifications when you place an order or submit a quote request.
Payment data: payment is processed by Stripe. We do not store your full card number or bank details — Stripe handles this under their own PCI-DSS compliance program.
Communications: emails, chat messages, or contact form submissions you send to us.

Information collected automatically

Usage data: pages visited, time spent, referring URL, browser type, device type, and operating system, collected via server logs and analytics cookies.
IP address: used for approximate geographic location, fraud prevention, and security logging.
Cookies: see Section 5 below.

2. How We Use Your Information

• To process and fulfill orders and quote requests
• To create and manage your account
• To send order confirmations, shipping updates, and support replies
• To send marketing emails (only with your explicit consent, and you can unsubscribe at any time)
• To improve the Site through analytics
• To detect and prevent fraud and security threats
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share it only with:

Service providers: Stripe (payments), Resend (transactional email), Vercel (hosting), Supabase (database), and Cloudinary (image storage) — each bound by data processing agreements.
Delivery partners: your name, address, and contact number are shared with our logistics partners to arrange container delivery.
Legal requirements: if required by law, court order, or to protect the rights and safety of Boxora and its users.

4. Data Retention

We retain your account data for as long as your account is active. Order and financial records are retained for 7 years to comply with accounting and tax regulations. You may request deletion of your account at any time — see Section 6.

5. Cookies

We use strictly necessary cookies to operate the Site (session management, authentication) and optional analytics cookies (via Vercel Analytics) to understand Site usage. You can disable optional cookies via your browser settings or our cookie banner. For full details, see our Cookie Policy.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Receive your data in a portable format
• Withdraw consent for marketing at any time

To exercise any of these rights, email us at sales@boxoracontainers.com. We will respond within 30 days.

7. Security

We implement industry-standard security measures including TLS encryption in transit, hashed passwords, and access controls. No method of transmission over the internet is 100% secure — if you believe your account has been compromised, contact us immediately.

8. Children

The Site is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Site. The "Last updated" date at the top reflects the most recent revision.

10. Contact

Questions about this Privacy Policy? Contact us at: sales@boxoracontainers.com or by mail at Wyoming, Delaware, USA.