Frequently Asked Questions

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Ordering & Quotes

How do I get a price for a container?

Submit a quote request on our website and our sales team will respond within 1 business day with pricing and availability for your location. Pricing varies by container type, size, condition, and delivery distance.

Can I order multiple containers?

Yes. There is no minimum or maximum order size. Volume discounts are available for orders of 5 or more units — mention this in your quote request and we will include tiered pricing in your response.

Do you offer financing or lease-to-own?

Yes. We partner with several commercial equipment lenders to offer financing and lease-to-own programs for qualified business customers. Ask our sales team for current rates and terms.

What payment methods do you accept?

We accept all major credit cards, ACH bank transfer, and wire transfer processed securely through Stripe. You can buy online, request a quote, or contact our sales team for tailored options.

Delivery & Shipping

How long does delivery take?

Standard delivery is 7–14 business days from order confirmation, depending on your location and current inventory levels. Expedited delivery is available for an additional fee — contact our sales team for a firm date.

Is delivery included in the price?

Delivery within 100 miles of our regional depots is included in the listed price for most units. Long-distance deliveries and site-access-restricted drops (e.g. crane offload, remote locations) are quoted separately at checkout.

What do I need to prepare for delivery?

You will need a level surface that can support the weight of the container and the delivery truck. Ensure there is clear access — typically a 14 ft clearance height and space for a tilt-bed or roll-off truck. Contact us if you have site access concerns.

Where do you deliver?

We deliver across the contiguous United States and Canada. Alaska and Hawaii deliveries are available by special arrangement — contact us for a custom quote.

Container Condition & Inspection

What is the difference between New and Refurbished?

New containers are one-trip units that have made a single voyage from the manufacturer. They are in near-perfect condition. Refurbished containers are used ISO units that have been inspected, repaired as needed, repainted, and certified wind and water-tight. Both options are structurally sound for storage and building.

Can I inspect the container before purchasing?

Yes. In-person inspections can be scheduled at our depot locations during business hours. For remote buyers, we provide a detailed photo and video walkthrough on request before payment is due.

Are the containers wind and water-tight?

All containers we sell are inspected and certified wind and water-tight (WWT) before dispatch. New one-trip units meet full ISO 1496 standards.

Customization

Can I customize my container?

Yes. We offer a wide range of modifications including extra doors and windows, roll-up doors, ventilation, insulation, electrical wiring and lighting, custom paint, shelving, racking, HVAC, and more. Submit a quote request and describe what you need — we will provide pricing and a timeline.

Can containers be used as offices, homes, or pools?

Absolutely. Containers are widely used as modular offices, site accommodation, container homes, and even swimming pools. We have specialist product lines for each application. Browse our product categories or request a quote for your project.

Do you handle permitting for container builds?

Permitting requirements vary by municipality and intended use. We can advise on typical requirements and connect you with experienced contractors, but obtaining permits is the buyer's responsibility. Our team is happy to provide documentation to support your permit application.

After Purchase

What warranty do containers come with?

New containers come with a 1-year structural warranty. Refurbished containers come with a 90-day wind and water-tight guarantee. Modifications and add-ons are covered under a 6-month workmanship warranty.

How do I track my order?

Once your order is placed and confirmed, you will receive a tracking link by email. You can also log in to your Boxora account and view live order status under Dashboard → Orders.

What is your return policy?

Containers may be returned within 14 days of delivery if they do not match the agreed specification. Returns are subject to a restocking fee and must be in the same condition as delivered. Custom-modified containers are non-returnable. See our Returns & Refunds page for full details.

Still have questions?

Our sales team is available Monday–Friday, 8 am–6 pm MT.